Privacy Policy

Tradever collects personal information that is necessary to provide, operate and improve our platform and services. The information we collect falls into three categories: information you provide directly, information collected automatically, and information we receive from third parties.

Information You Provide

When you create an account, purchase an evaluation, contact support or complete verification, you may provide:

• Identity information such as your full name, date of birth and nationality.
• Contact information such as email address, phone number and mailing address.
• Account credentials such as username and password.
• Payment and billing information.
• Verification documents such as government-issued ID, proof of address and tax forms.
• Communications you send to our support or compliance teams.

Automatically Collected Information

When you access or use the platform, we automatically collect certain technical and usage information, including:

• Device and browser information such as IP address, device type, operating system and browser version.
• Usage data such as pages visited, features used, time spent and clickstream data.
• Cookies and similar tracking technologies as described in the Cookies and Tracking Technologies section.
• Log data such as access times, referral URLs and error reports.

Information from Third Parties

We may receive information about you from third parties, including:

• Identity verification and KYC service providers.
• Payment processors and fraud prevention services.
• Sanctions and watchlist screening providers.
• Analytics and advertising partners.
• Publicly available sources where permitted by law.

Tradever uses your personal information for the following purposes:

• To provide and maintain the platform — creating and managing your account, processing payments, delivering evaluations and enabling platform features.
• To verify identity and comply with legal obligations — conducting KYC, AML and sanctions screening as required by applicable law.
• To ensure security and prevent fraud — detecting suspicious activity, investigating violations and protecting the integrity of the platform.
• To communicate with you — sending service-related notices, responding to support requests and providing updates about your account.
• To improve our services — analyzing usage trends, diagnosing technical issues and developing new features.
• To enforce our agreements — applying our Terms and Conditions, AML Policy and other policies.

We only process personal information where we have a valid legal basis, such as performance of a contract, legal obligation, legitimate interest or your consent where required.

Tradever does not sell your personal information. We may share your information only in the following circumstances:

• Service providers — with vendors and contractors who perform services on our behalf, such as hosting, payment processing, identity verification, analytics and customer support.
• Legal and regulatory authorities — when required by law, court order, regulatory request or to protect our rights, property or safety.
• Affiliates and successors — with subsidiaries, affiliates or successors in connection with a merger, acquisition or sale of assets.
• With your consent — when you expressly authorize us to share information with a third party.

All third parties that process personal information on our behalf are contractually obligated to protect it and use it only for the specified purposes.

Cookies are small text files stored on your device that help us recognize you and improve your experience.

Types of cookies we use

• Essential cookies — required for the platform to function, such as authentication and security.
• Preference cookies — remember your settings and preferences across sessions.
• Analytics cookies — help us understand how visitors interact with the platform.
• Marketing cookies — used to deliver relevant promotional content where permitted.

Managing your preferences

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the platform. For more details, see our Cookie Policy.

Tradever retains personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, tax and accounting obligations.

• Account information is retained for the duration of your relationship with us.
• Transaction and verification records are retained for the period required by applicable AML and tax laws.
• Support communications are retained for a reasonable period to ensure quality and resolve disputes.

When personal information is no longer needed, we securely delete or anonymize it in accordance with our retention policies.

You may have the following rights regarding your personal information, subject to applicable law:

• Access — request a copy of the personal information we hold about you.
• Correction — request that we correct inaccurate or incomplete information.
• Deletion — request that we delete your personal information in certain circumstances.
• Restriction — request that we limit how we use your information.
• Portability — request a copy of your information in a structured, machine-readable format.
• Objection — object to certain processing, including direct marketing.
• Withdraw consent — withdraw consent where processing is based on consent, without affecting the lawfulness of prior processing.

To exercise your rights, contact us at hello@tradever.com. We will respond within the timeframe required by applicable law.

We take the security of your personal information seriously and employ measures including:

• Encryption of data in transit using industry-standard protocols.
• Access controls and role-based permissions for employees and contractors.
• Regular security assessments, monitoring and incident response procedures.
• Secure storage and disposal practices for sensitive documents.

While we strive to protect your information, no method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

Your personal information may be processed, stored or transferred to service providers and affiliates located outside of your country of residence.

When we transfer personal information internationally, we implement appropriate safeguards, such as:

• Standard contractual clauses approved by relevant regulators.
• Adequacy decisions where recognized by applicable law.
• Data processing agreements with strict confidentiality and security obligations.

By using the platform, you understand and consent to the transfer of your information as described in this policy.

Tradever does not knowingly collect personal information from children under the age of 18, or the applicable age of majority in your jurisdiction.

If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete that information as soon as possible.

If you believe a child has provided us with personal information, please contact us at hello@tradever.com.

The platform may contain links to third-party websites, services or resources that are not operated by Tradever.

We are not responsible for the privacy practices, content or security of any third-party websites. We encourage you to review the privacy policies of those third parties before providing them with personal information.

Tradever may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or the platform.

• Material changes will be communicated through the platform or by email where required.
• The "Last updated" date at the top of this document indicates when the policy was most recently revised.
• Continued use of the platform after changes take effect constitutes acceptance of the revised Privacy Policy.

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:

• Email — hello@tradever.com

We will respond to your inquiry as promptly as possible and within the timeframe required by applicable law.